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Streamster™ Help

The help pages referenced below contain answers to questions you might have while using Streamster™ - the client application you use to access Marketiva services. For any additional inquiries you might have during the client application download, installation or later use, please do not hesitate to contact our support team:

Get additional help with the client application

To open and read a particular help page, please click on its title.


1.

Getting started with Streamster™

1.1. Streamster basics, download and installation

Novativa Streamster™ is the proprietary software utilized by Marketiva to deliver financial information and trading services to its clients. Streamster was designed and developed by Novativa Corporation.

Streamster can be used on Windows 98, Me, 2000, XP and Vista. Please check the download section for a detailed information as the list of operating systems changes. All of the information and service provided by Marketiva is delivered via Streamster software that can be downloaded from:

Download Streamster

In order to install Streamster, you need to double click on the executable downloaded from the link above and follow an easy to use installation wizard. Streamster icon will then be placed on your desktop, which you can double-click to launch this program.


1.2.

Connecting to the Streamster Server

1.3.

Understanding security

1.4.

Troubleshooting connectivity

1.4.1.

Common connection errors in Streamster

1.5.

Special Windows 98 requirements

2.

Working with Streamster™

2.1.

Creating a new alert

2.2.

Modifying alerts

2.3.

Deleting alerts

2.4.

Managing market instrument subscriptions

2.4.1.

Subscribing to market instruments

2.4.2.

Removing market instrument subscriptions

2.4.3.

Selecting market update filters

2.5.

Joining and leaving discussion groups

2.6.

Selecting news categories

3.

Working with Orders, Trades, Positions and Portfolio

3.1.

Orders

3.1.1.

Placing a new order

3.1.2.

Editing an order

3.1.3.

Viewing and reordering columns

3.1.4.

Canceling orders

3.1.5.

Clearing Orders window

3.2.

Trades

3.2.1.

Viewing and reordering columns

3.2.2.

Clearing Trades window

3.3.

Positions

3.3.1.

Editing a position

3.3.2.

View and reorder columns

3.3.3.

Closing a position

3.3.4.

Closing multiple positions

3.3.5.

Removing closed positions

3.4.

Portfolio

4.

Using Charting Application

4.1.

Reading a chart

4.2.

Changing a style of a chart

4.3.

Changing an instrument

4.4.

Changing a range on the chart

4.5.

Working with "My Charts"

4.5.1.

Adding new chart layout

4.5.2.

Choosing an existing chart

4.5.3.

Organizing "My Charts"

4.6.

Working with indicators

4.6.1.

Adding a new indicator

4.6.2.

Removing an indicator

4.6.3.

Removing all indicators

4.6.4.

Editing settings of an indicator

4.7.

Showing and hiding open positions

5.

Customizing Streamster™

5.1.

Setting up sound, voice and visual notifications

5.2.

Resizing windows in Streamster

5.3.

Relocating and splitting windows

5.4.

Changing the way Streamster shows in taskbar

5.5.

Using descriptive names for Charting tabs

Send us your comments, suggestions and any questions you might have about the client application. We look forward to receiving your input and developing content on this page to help you resolve any potential problem.

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