Marketiva - Streamster Help

Streamster™ Help

The help pages referenced below contain answers to questions you might have while using Streamster™ - the client application you use to access Marketiva services. For any additional inquiries you might have during the client application download, installation or later use, please do not hesitate to contact our support team:

Get additional help with the client application

To open and read a particular help page, please click on its title.

1.	Getting started with Streamster™

1.1.	Streamster basics, download and installation

1.2. Connecting to the Streamster Server

To use Streamster, you must be connected to the Internet. You can use either a dial-up connection with a phone-based modem, a broadband connection such as DSL or cable modem, or a LAN (local area network) with Internet access. Streamster is capable of connecting to the Streamster Server whenever there is an Internet connection present. If your Internet Explorer works properly, Streamster should work as well.

To connect to the Streamster Server:

	Double-click the Streamster icon on your desktop or start menu.
	Type in your user name.
	Type in the password.
	Click Connect.

Upon connecting, Streamster will take between 5 and 60 seconds to download the start-up data.

1.3.	Understanding security

1.4.	Troubleshooting connectivity

1.4.1.

Common connection errors in Streamster

1.5.	Special Windows 98 requirements

2.	Working with Streamster™

2.1.	Creating a new alert

2.2.	Modifying alerts

2.3.	Deleting alerts

2.4.	Managing market instrument subscriptions

2.4.1.

Subscribing to market instruments

2.4.2.

Removing market instrument subscriptions

2.4.3.

Selecting market update filters

2.5.	Joining and leaving discussion groups

2.6.	Selecting news categories

3.	Working with Orders, Trades, Positions and Portfolio

Viewing and reordering columns

3.1.4.

Canceling orders

3.1.5.

Clearing Orders window

3.2.

Trades

3.2.1.

Viewing and reordering columns

3.2.2.

Clearing Trades window

View and reorder columns

3.3.3.

Closing a position

3.3.4.

Closing multiple positions

3.3.5.

Removing closed positions

3.4.

Portfolio

4.	Using Charting Application

4.1.	Reading a chart

4.2.	Changing a style of a chart

4.3.	Changing an instrument

4.4.	Changing a range on the chart

4.5.	Working with "My Charts"

4.5.1.

Adding new chart layout

4.5.2.

Choosing an existing chart

4.5.3.

Organizing "My Charts"

4.6.	Working with indicators

4.6.1.

Adding a new indicator

4.6.2.

Removing an indicator

4.6.3.

Removing all indicators

4.6.4.

Editing settings of an indicator

4.7.	Showing and hiding open positions

5.	Customizing Streamster™

5.1.	Setting up sound, voice and visual notifications

5.2.	Resizing windows in Streamster

5.3.	Relocating and splitting windows

5.4.	Changing the way Streamster shows in taskbar

5.5.	Using descriptive names for Charting tabs

Send us your comments, suggestions and any questions you might have about the client application. We look forward to receiving your input and developing content on this page to help you resolve any potential problem.